B2B Board-Out Xbox Series X / S HDMI Port Replacement Service

B2B Board-Out Xbox Series X / S HDMI Port Replacement Service

Price: $75 per board

What’s Included

• Xbox Series X or Series S board-out HDMI port replacement
• Also Xbox One S / X HDMI port or Retimer replacement.
• Functional testing when the required hardware is provided
• Free return shipping when using our B2B Foam Shipper Box (sold separately)

Xbox Series X Testing Requirements

• The Xbox Series X uses two interconnected motherboards
• Both motherboards must be sent together for functional testing to be performed.  Do not send the connector flex cable, we have our own and do not want yours to get damaged in shipping.
• If only the HDMI motherboard is sent, we will replace the HDMI port, but the board cannot be functionally tested before return.  
• The business customer accepts the limitations of an untested repair when submitting only the HDMI motherboard

What’s Not Included

• Ripped pad and trace restoration — billed at $3 per repair point (regularly $6 each)
• Replacement of additional failed or missing components
• Low-cost components such as diodes, capacitors, filters, and ESD protection components will be billed as needed
• Higher-cost components such as the HDMI Retimer or DDC IC will be billed separately

Additional Charges

• Boards with prior repair attempts, excessive damage, lifted pads, missing components, corrosion, or poor workmanship will incur additional bench labor fees.
• This flat-rate service is intended for standard HDMI port replacements, not heavily damaged or neglected boards
• This service is intended for businesses seeking high-quality white-label repair services, not for submitting “horror project” boards at the flat-rate price

Board Preparation Requirements

• The motherboard must be removed from the console before shipment
• Loose screws, brackets, shields, and unrelated console components should not be included 
• Clean off existing thermal paste so that it doesn't dirty up the foam liner of the shipping box and spread to other areas of the board.
• Remove heatsink from Series S boards.  (also Xbox One boards if sending Xbox One board)

Shipping and Liability

• All B2B orders are shipped uninsured
• By using this service, the business customer accepts that the B2B Foam Shipper Box provides acceptable protection for the motherboard
• The business customer assumes all risk for shipping damage, loss in transit, theft, or incorrect delivery
• DVD Game Exchange Repair Center is not liable for carrier-related loss, damage, theft, or misdelivery
• Free return shipping is available only when using our B2B Foam Shipper Box, sold separately

Service Terms

• Xbox Series S motherboards will be tested before return shipment when sufficient hardware is provided for testing
• Xbox Series X motherboards will be tested only when both interconnected motherboards are submitted together
• If only the Xbox Series X HDMI motherboard is submitted, the HDMI port will be replaced and returned without functional testing
• DVD Game Exchange Repair Center is not responsible for incorrect reassembly, installation damage, or other problems caused after the motherboard is returned
• Board serial numbers will be recorded and tracked.  We may also mark or label the board.
• Additional defective or missing components will be diagnosed and replaced to the best of our ability
• Any parts or labor beyond the standard HDMI port replacement will be billed in addition to the base fee.