Custom Repair Request – Mail-In Service

Custom Repair Request – Mail-In Service

This is a mail-in repair service. This listing is only for customers who have contacted us in advance and received a quote for a repair that is not listed in our standard catalog.
No payment is due upfront – we’ll invoice you only after the agreed-upon repair is complete.

✅ What This Listing Is For:

This listing is intended for custom or non-standard repairs that we’ve quoted you directly. Use it to:

• Send in a system for a special request or rare issue
• Ship a device we don't currently have listed on our website
• Submit a multi-issue or multi-unit repair
• Send in items for diagnostic service when requested

🔧 What You Get:

• Custom repair service as quoted and discussed with you
• One-on-one communication to clarify the issue and repair details
• Thorough testing before return shipment
• Return shipping with tracking
• No fix, no charge unless otherwise specified in your quote

📦 How It Works:

1. Add this repair service to your cart and complete checkout – this generates your order ID.
2. Ship your device to us using the instructions provided after checkout. Be sure to include your name and order ID in the box.
3. We perform the agreed-upon repair and test your device.
4. Once your repair is complete, we’ll send an invoice via Square. You can pay easily online with any credit or debit card.
5. After payment, we ship your repaired device back to you – with tracking.

⚠️ Please Note:

• This page is only for customers who have contacted us and received a quote
• Do not use this listing for general repairs that already exist in our service catalog
• Do not send in units with known liquid damage unless approved in advance

Have questions? Reach out to us before using this listing — we’ll be happy to help confirm details.